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Automation when you want it, but control when you need it.

Our mission is to build the perfect online customer service platform, blending AI and humans in a way that synergises their respective strengths.

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EasiChat Triumphs at the UK StartUp Awards,
Securing AI StartUp of the Year for the South East

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Proudly using EasiChat

Welcome to Easichat

AI chatbots for human teams

Automation when you want it, but control when you need it.

Enhance your marketing

Engage with customers at any time of day, providing an instant connection to your brand. This improves the customer experience.

Boost your lead conversions

Immediately answer your customers questions and address concerns. Quick answers keep users engaged and lead to more conversions.

Optimise your support

Improve customer support by providing 24/7 instant responses to common questions and issues. This reduces wait times and improves satisfaction.

The ultimate teammate

AI for human teams, not instead of them.

Reduce costs and meet customer needs and expectations by routing voice calls to messaging and other digital channels.

Improved productivity

EasiChat makes it easy for 1 agent to manage up to 10 simultaneous conversations.

Streamlined workflow

Confidence ratings and timers quickly indicate conversations to prioritise.

Never miss a lead

AI suggestions cut down on agent workloads and ensure no enquiry is missed.

 

EasiChat

AI-powered customer engagement tools

One solution for any sector

Automotive

Increase conversion
rates

Deliver personalised experiences, increase customer loyalty, and win across the automotive customer journey.

Travel & Hospitality

Support customers around the clock

Enhanced experience by delivering AI-powered conversations that support travelers at every stage. Efficiency will soar, and resolution times will decrease, ensuring a seamless travel experience.

Sales & Marketing

Generate and qualify leads automatically
Engage prospects and customers more effectively and win more business without growing your sales and marketing headcount.

Charities

Grow without adding overhead

EasiChat is a way of offering charities faster, smarter, and more empathetic support to their users.

Health & Wellbeing

Enhance customer experience

Conversational AI solutions allows you to deliver meaningful and personalised support on a large scale. By harnessing the power of this EasiChat, you can create exceptional customer interactions

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Customer engagement tools

Book your demo to see how EasiChat can help your business grow.

easichat

Online Marketing

How it works

By combining the best of human expertise and AI capabilities, EasiChat enables smoother team collaboration to resolve customer needs quickly and accurately. And with faster bot building, you can deploy customized virtual agents tailored to your business fast.

Qualify Leads

Let EasiChat engage, nurture, qualify, and convert leads on it’s own across different channels.

Get Personal

Identify customer needs, adapt experiences, and deliver personalised recommendations – driving greater satisfaction, loyalty and conversions.

AI-powered customer engagement tools

Solutions for every sector

★★★★★

What more could we ask for!

There is a lot of stigma attached to addiction and getting help for it. Admitting you have a problem is the first step to the road of recovery. We decided to take on EasiChat as a quick route for our target audiences to reach out for...
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Hetty Palmer
Kenward Trust
★★★★★

What more could we ask for!

There is a lot of stigma attached to addiction and getting help for it. Admitting you have a problem is the first step to the road of recovery. We decided to take on EasiChat as a quick route for our target audiences to reach out for help without having to pick up the phone. Easichat presents easy steps for our audience to follow to get help or refer people who need addiction support or assisted housing for the homeless. It’s less embarrassing/stressful than picking up the phone. Great work all around, what a quick return on investment. I’d recommend this to any charity or organisation who’d like to make their customer journey quicker and more succinct.
Hetty Palmer
Kenward Trust
★★★★★

"EasiChat helped us grow"

EasiChat has completely transformed our service provision as a bureau contact centre. We are now able to offer a service that is directly tailored to the needs and offerings of our clients. It is cost-effective and greatly increased efficiencies for our call centre. The most significant change ...
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Claire Burroughs, Managing Director
Ansacom - Telephone Answering Service
★★★★★

"EasiChat helped us grow"

EasiChat has completely transformed our service provision as a bureau contact centre. We are now able to offer a service that is directly tailored to the needs and offerings of our clients. It is cost-effective and greatly increased efficiencies for our call centre. The most significant change for us is that an agent can now handle up to 10 chats simultaneously, compared to only 3 with our previous system. Additionally, the development team works very closely with us to understand our needs and implement updates to further enhance the product.
Claire Burroughs, Managing Director
Ansacom - Telephone Answering Service
★★★★★

Game Changer

I am delighted to share my positive experience with Easichat, a game-changing communication platform that has truly transformed the way we connect with others. Easichat's user-friendly interface and seamless navigation make it a joy to use. The real-time ...

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General Manager
Sandown Mercedes-Benz
★★★★★

Game Changer

I am delighted to share my positive experience with Easichat, a game-changing communication platform that has truly transformed the way we connect with others. Easichat's user-friendly interface and seamless navigation make it a joy to use. The real-time messaging feature has greatly enhanced our ability to stay in touch with our customers, fostering a more meaningful and instant connection. The team at Easichat held our hands all the way through the on-boarding phase and ensured the process was smooth and efficient; and that we had carefully considered all of the answers to any questions that we may be asked. Overall, Easichat has exceeded my expectations, offering a comprehensive and user-centric communication solution that has become an integral part of our website. I wholeheartedly recommend Easichat to anyone seeking a reliable, feature-rich, and enjoyable chat function.

General Manager
Sandown Mercedes-Benz