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What more could we ask for!

There is a lot of stigma attached to addiction and getting help for it. Admitting you have a problem is the first step to the road of recovery. We decided to take on EasiChat as a quick route for our target audiences to reach out for help without having to pick up the phone. Easichat presents easy steps for our audience to follow to get help or refer people who need addiction support or assisted housing for the homeless. It’s less embarrassing/stressful than picking up the phone. Great work all around, what a quick return on investment. I’d recommend this to any charity or organisation who’d like to make their customer journey quicker and more succinct.

"EasiChat helped us grow"

EasiChat has completely transformed our service provision as a bureau contact centre. We are now able to offer a service that is directly tailored to the needs and offerings of our clients. It is cost-effective and greatly increased efficiencies for our call centre. The most significant change for us is that an agent can now handle up to 10 chats simultaneously, compared to only 3 with our previous system. Additionally, the development team works very closely with us to understand our needs and implement updates to further enhance the product.

Game Changer

I am delighted to share my positive experience with Easichat, a game-changing communication platform that has truly transformed the way we connect with others. Easichat's user-friendly interface and seamless navigation make it a joy to use. The real-time messaging feature has greatly enhanced our ability to stay in touch with our customers, fostering a more meaningful and instant connection. The team at Easichat held our hands all the way through the on-boarding phase and ensured the process was smooth and efficient; and that we had carefully considered all of the answers to any questions that we may be asked. Overall, Easichat has exceeded my expectations, offering a comprehensive and user-centric communication solution that has become an integral part of our website. I wholeheartedly recommend Easichat to anyone seeking a reliable, feature-rich, and enjoyable chat function.