“EasiChat helped us grow”
EasiChat has completely transformed our service provision as a bureau contact centre. We are now able to offer a service that is directly tailored to the needs and offerings of our clients. It is cost-effective and greatly increased efficiencies for our call centre. The most significant change for us is that an agent can now handle up to 10 chats simultaneously, compared to only 3 with our previous system. Additionally, the development team works very closely with us to understand our needs and implement updates to further enhance the product.